Privacy Policy

Company: Airconic Air Conditioning Ltd
Website: www.airconic.co.uk
Effective Date: 06/03/2025

1. Introduction

Airconic Air Conditioning Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website.

2. Information We May Collect

We may collect and process the following information:

Information you provide

Name
Email address
Phone number
Address
Any details submitted through contact forms, quote requests, or email enquiries

Automatically collected information

IP address
Browser type and version
Pages visited and time spent on the site
Device information

3. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotes or services
Improve our website and services
Communicate regarding services you requested
Maintain website security

We only process personal data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate interest (responding to enquiries and operating our business)
Contractual necessity (providing requested services)
Consent (where required, such as optional cookies or marketing)

5. Data Sharing

We do not sell or rent personal data. We may share data with:

IT and website service providers
Professional advisors
Authorities where required by law

All third parties are required to respect the security of your data.

6. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK GDPR you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability where applicable
Withdraw consent where processing is based on consent

Requests can be made using the contact details below.

8. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy policies or content.

10. Contact

If you have any questions about this policy or your data:

Airconic Air Conditioning Ltd
Website: www.airconic.co.uk

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.